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My Best Customer Service Story

By Mckenna Gustafson, blogger at TOP CFOS

After having heard and read quite a few horrible customer service stories lately, I started thinking about my own best customer service experience. I had been living and volunteering in Central Mexico one summer and the directors of the program had just told us that the length of the program had been shortened. I was excited to learn that I would have an extra 10 days off from the rigorous teaching and volunteering schedule that had gone on for four months. But I had no way to get home. My flight wasn’t meant to leave until the originally scheduled time.  Read more